DIY数据日报

月份切换:11月10月9月

整体概览 10月01日 至 10月31日(共31天) | 数据截至 10月31日

净销额
¥1,233,241
退款率
23.11%
最终转化率
41.78%
客单价
230
满意度
94.87%
质检分数
28.3
质检合格率 94.42% · TOP质检项 回答有误
100-200元订单数
1,057
100-200元订单总金额
¥144,345
200元以上订单数
1,261
200元以上订单总金额
¥815,599

个人明细 当月累计

客服净销额退款率最终转化率客单价满意度质检分数
合格率 / TOP质检项
100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥325,06921.65%42.08%25095.61%
28.2
94.13%
未能推荐合适产品
258¥35,064308¥231,866
乐乐¥268,81718.89%43.48%22196.58%
28.0
93.34%
未主动服务
246¥33,920291¥171,792
清清¥253,20323.11%39.68%23190.15%
28.4
94.83%
回答有误
215¥29,667250¥156,700
醒醒¥217,10524.84%41.41%23296.93%
28.3
94.25%
未主动服务
186¥25,314223¥142,827
灵灵¥177,48625.75%42.34%20995.02%
28.7
95.53%
回答有误
151¥20,270189¥112,414
辰辰¥-8,4392,026.66%—63——1¥1090¥0

每日明细 点击下方日期切换

客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥12,16215.64%40.91%23368.42%7¥1,00014¥8,492
乐乐¥9,79911.14%45.58%160100.00%10¥1,24010¥5,036
知知¥6,22339.39%46.30%166100.00%8¥9756¥4,074
辰辰 休息¥9348.30%—45—0¥00¥0
灵灵 休息¥-21104.32%—83—1¥1630¥0
醒醒 休息¥-304151.35%—197—3¥5020¥0
当日汇总¥27,95124.41%44.01%18085.71%29¥3,88130¥17,602
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
醒醒¥10,2255.33%56.13%127100.00%14¥1,8868¥3,437
知知¥7,84632.64%43.55%194100.00%8¥1,1519¥5,862
乐乐¥5,54119.72%36.78%123100.00%3¥3522¥2,189
清清 休息¥2093.61%—80—1¥1560¥0
辰辰 休息¥-205287.62%—109—1¥1090¥0
灵灵 休息¥-989484.16%—129—0¥01¥239
当日汇总¥22,43725.29%45.25%144100.00%27¥3,65420¥11,727
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥13,5684.52%44.57%18261.54%15¥1,88313¥7,595
灵灵¥4,9367.91%45.79%13190.91%1¥1813¥1,920
醒醒¥2,54731.16%35.00%90100.00%3¥5733¥934
乐乐 休息¥18386.56%—114100.00%1¥1231¥397
辰辰 休息¥-208679.69%—36—0¥00¥0
清清 休息¥-287159.03%—69—1¥1080¥0
当日汇总¥20,73817.56%42.04%14081.25%21¥2,86920¥10,845
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
灵灵¥9,6366.42%38.27%31283.33%3¥3575¥6,735
乐乐¥8,4418.62%53.04%154100.00%10¥1,3267¥3,970
清清¥5,34135.53%48.41%15388.89%10¥1,2534¥1,565
醒醒¥3,97527.52%38.78%171100.00%4¥5056¥2,768
知知 休息¥-129114.22%—91—1¥1791¥286
辰辰 休息¥-1,525————0¥00¥0
当日汇总¥25,73824.77%45.48%18193.33%28¥3,62023¥15,324
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥9,26916.15%46.15%213100.00%14¥1,86912¥5,891
醒醒¥5,31227.47%46.88%149100.00%8¥1,0748¥2,531
灵灵¥3,45630.47%43.37%138100.00%5¥5921¥291
清清¥3,07423.29%36.54%105100.00%5¥6164¥1,636
辰辰 休息¥-177257.72%—112—0¥00¥0
知知 休息¥-438386.17%—77—1¥1220¥0
当日汇总¥20,49725.79%43.25%155100.00%33¥4,27325¥10,349
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥11,90324.99%42.42%387100.00%7¥98710¥6,251
清清¥9,3258.52%40.00%19290.00%8¥1,1638¥5,058
醒醒¥6,99127.69%44.57%242100.00%5¥71510¥4,498
知知¥5,72222.44%37.60%199100.00%3¥4274¥4,242
灵灵 休息¥-513285.13%—55—0¥00¥0
辰辰 休息¥-934————0¥00¥0
当日汇总¥32,49325.10%40.80%24697.30%23¥3,29132¥20,049
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥21,52111.64%44.44%358100.00%9¥1,16714¥16,254
醒醒¥17,76518.05%49.73%24494.12%12¥1,60818¥10,693
清清¥9,08713.17%43.05%16990.00%8¥1,11112¥5,433
灵灵¥8,84012.17%43.16%240100.00%11¥1,6398¥3,617
乐乐 休息¥28565.34%—75—2¥3600¥0
辰辰 休息¥-950————0¥00¥0
当日汇总¥56,54716.08%45.55%24896.30%42¥5,88552¥35,997
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥14,72722.17%37.21%37182.35%12¥1,52216¥9,309
知知¥11,91325.42%48.12%22280.00%10¥1,28917¥7,722
醒醒¥6,89722.81%43.36%172100.00%6¥8058¥4,515
灵灵¥6,67536.74%53.33%211100.00%6¥79712¥5,350
清清 休息¥46166.13%—170—2¥2832¥704
辰辰 休息¥-532————0¥00¥0
当日汇总¥40,14127.99%45.36%23989.36%36¥4,69655¥27,601
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥13,49012.73%42.61%19685.00%15¥1,85814¥7,267
乐乐¥13,0048.35%44.97%206100.00%14¥1,99914¥8,008
灵灵¥10,6053.73%46.51%269100.00%9¥1,1219¥7,917
醒醒¥1,73957.58%32.14%124100.00%3¥4194¥1,563
知知 休息¥-82106.05%—170—0¥02¥989
辰辰 休息¥-89————0¥00¥0
当日汇总¥38,66616.17%42.33%20193.02%41¥5,39843¥25,744
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥12,91519.99%43.07%31085.71%12¥1,44312¥10,553
清清¥10,6814.65%51.18%167100.00%7¥8618¥2,435
乐乐¥9,58119.30%53.66%19593.33%10¥1,37612¥4,890
灵灵¥5,55532.44%50.00%139100.00%10¥1,3747¥3,972
醒醒 休息¥24766.67%—93—0¥01¥485
辰辰 休息¥-146————0¥00¥0
当日汇总¥38,83319.40%49.32%19594.74%39¥5,05440¥22,335
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥12,4509.84%48.70%179100.00%13¥2,0309¥5,461
清清¥12,41514.03%49.67%19894.12%11¥1,5682¥787
知知¥11,2117.43%40.00%247100.00%8¥1,1547¥7,338
灵灵¥8,47629.42%43.48%261100.00%2¥2907¥3,465
醒醒 休息¥-12103.31%—59—0¥00¥0
辰辰 休息¥-65————0¥00¥0
当日汇总¥44,47615.64%45.87%21097.22%34¥5,04225¥17,052
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
灵灵¥10,10514.63%37.29%263100.00%5¥5509¥6,439
清清¥8,27228.86%36.36%182100.00%9¥1,18611¥5,272
醒醒¥6,9457.26%42.00%17090.00%5¥6765¥2,613
知知¥6,65820.88%33.90%179100.00%8¥1,1813¥1,578
乐乐¥5,33840.73%34.29%474100.00%2¥3185¥4,312
辰辰 休息¥0————0¥00¥0
当日汇总¥37,31922.86%36.94%22197.44%29¥3,91033¥20,214
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥10,25311.82%48.19%352100.00%9¥1,3858¥8,971
醒醒¥7,60626.63%39.86%196100.00%4¥5028¥3,608
清清¥4,95224.45%40.12%10780.00%7¥1,0302¥1,196
知知¥2,43043.98%39.05%101100.00%5¥7782¥1,032
辰辰 休息¥0————0¥00¥0
灵灵 休息¥-472140.57%—97—3¥3700¥0
当日汇总¥24,76927.26%41.16%16994.12%28¥4,06420¥14,807
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
醒醒¥9,69710.21%50.00%17793.75%8¥99710¥6,889
清清¥7,14244.95%39.52%19183.33%13¥1,94116¥5,874
乐乐¥4,0454.01%38.64%13285.71%3¥3706¥1,866
灵灵¥3,60826.73%47.37%141100.00%5¥6874¥2,526
知知 休息¥1,98226.74%—386—0¥01¥2,184
辰辰 休息¥0————0¥00¥0
当日汇总¥26,47425.67%43.74%17590.70%29¥3,99537¥19,338
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥10,93414.82%47.71%23388.89%4¥60014¥7,523
醒醒¥7,11217.24%39.58%239100.00%4¥4735¥3,821
灵灵¥5,81017.63%36.89%176100.00%6¥7858¥3,368
清清¥5,38640.26%37.59%16193.33%10¥1,4886¥2,916
辰辰 休息¥-20————0¥00¥0
知知¥-98118.88%29.17%52100.00%0¥00¥0
当日汇总¥29,12423.40%39.67%19393.94%24¥3,34533¥17,628
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥13,63413.69%34.44%32290.00%5¥5957¥11,709
知知¥8,6579.49%43.71%152100.00%10¥1,40512¥4,903
乐乐¥4,73220.80%44.32%161100.00%7¥9345¥2,869
灵灵¥2,88211.41%35.48%99100.00%1¥1074¥1,198
醒醒 休息¥1,10037.72%—221—1¥1982¥1,254
辰辰 休息¥0————0¥00¥0
当日汇总¥31,00414.72%39.48%19197.56%24¥3,23830¥21,933
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
灵灵¥5,72722.86%41.73%16591.67%8¥1,1366¥3,320
知知¥5,30557.18%37.07%19794.74%10¥1,5316¥2,604
乐乐¥2,02763.38%39.07%129100.00%7¥9531¥450
辰辰 休息¥-57————0¥00¥0
醒醒 休息¥-343195.59%—180—1¥1900¥0
清清 休息¥-499233.23%—54—0¥00¥0
当日汇总¥12,16053.38%38.99%16395.35%26¥3,80913¥6,374
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
醒醒¥11,15517.89%47.18%252100.00%10¥1,34811¥8,565
乐乐¥7,09517.81%39.50%247100.00%8¥1,0527¥5,424
灵灵¥6,12818.50%42.54%153100.00%10¥1,3215¥1,558
知知¥3,38524.71%33.33%15591.67%5¥7192¥531
清清 休息¥8777.40%—193—0¥00¥0
辰辰 休息¥-239————0¥00¥0
当日汇总¥27,61120.24%41.02%20597.56%33¥4,43925¥16,079
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥15,02617.14%40.67%37890.00%7¥86713¥12,576
知知¥8,56922.89%35.95%236100.00%7¥1,04211¥6,516
醒醒¥4,7794.29%39.83%17893.75%3¥3906¥3,472
灵灵¥1,47162.33%40.50%139100.00%2¥3542¥1,091
乐乐 休息¥62357.02%—97100.00%3¥3390¥0
辰辰 休息¥-154————0¥00¥0
当日汇总¥30,31423.44%39.11%23996.08%22¥2,99232¥23,655
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥54,92216.90%49.60%508100.00%28¥3,74042¥41,224
乐乐¥31,4529.08%49.61%277100.00%20¥2,82132¥18,857
醒醒¥26,22212.91%53.93%412100.00%7¥97023¥21,941
清清¥12,26413.63%49.09%24591.67%8¥1,27110¥5,895
灵灵 休息¥5,29448.96%—241—4¥5177¥3,230
辰辰 休息¥-3,147————0¥00¥0
当日汇总¥127,00818.25%50.07%36298.08%67¥9,319114¥91,147
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥45,0409.70%53.10%378100.00%28¥3,87137¥35,758
乐乐¥22,21224.03%49.50%295100.00%24¥3,22226¥15,747
清清¥7,82733.30%45.65%23591.67%13¥1,8799¥5,245
醒醒¥5,15013.78%39.44%161100.00%10¥1,1674¥1,962
灵灵 休息¥51880.83%—208—4¥5452¥1,615
辰辰 休息¥-26————0¥00¥0
当日汇总¥80,72018.90%49.07%30198.39%79¥10,68578¥60,328
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥29,16422.66%50.55%373100.00%20¥2,89528¥22,845
灵灵¥23,0086.25%41.54%481100.00%4¥48011¥10,561
醒醒¥13,9265.21%41.94%377100.00%11¥1,3538¥9,517
清清¥5,18153.88%39.09%26193.33%6¥8488¥4,721
乐乐 休息¥2,29827.17%—150—1¥1023¥1,961
辰辰 休息¥-58————0¥00¥0
当日汇总¥73,51919.50%44.27%35898.44%42¥5,67758¥49,604
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥8,1587.58%41.18%184100.00%9¥1,3208¥4,573
醒醒¥8,13330.67%40.00%226100.00%14¥2,04113¥5,930
灵灵¥4,98614.84%39.51%163100.00%2¥2586¥3,197
清清¥3,90835.40%0.00%605100.00%1¥1767¥5,595
知知¥2,28566.44%35.96%151100.00%9¥1,2065¥2,044
辰辰 休息¥0————0¥00¥0
当日汇总¥27,47130.05%39.00%206100.00%35¥5,00039¥21,338
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥8,85310.90%47.01%19585.71%6¥7319¥5,338
乐乐¥7,62423.37%48.46%18491.67%6¥72111¥5,094
清清¥4,42926.30%42.97%128100.00%4¥6117¥2,889
灵灵¥3,16776.71%46.72%272100.00%9¥1,1896¥7,118
醒醒 休息¥1,36028.63%—147—1¥1422¥1,010
辰辰 休息¥0————0¥00¥0
当日汇总¥25,43438.57%46.28%19393.18%26¥3,39335¥21,449
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥26,73116.95%42.11%51181.82%9¥1,22913¥10,973
灵灵¥15,09813.95%43.53%22886.67%7¥1,01714¥11,125
醒醒¥8,59054.78%39.68%38890.91%4¥5527¥6,683
乐乐¥8,41114.79%50.61%11692.31%8¥1,0137¥4,024
知知¥7,69028.32%48.28%114100.00%7¥88711¥3,942
辰辰 休息¥0————0¥00¥0
当日汇总¥66,52025.53%45.28%24391.43%35¥4,69852¥36,747
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥17,28315.92%43.80%337100.00%9¥1,14112¥13,124
醒醒¥14,1884.29%44.31%23575.00%10¥1,31610¥9,796
清清¥8,26850.26%38.89%24185.71%7¥1,01413¥5,308
灵灵¥4,24132.05%30.89%16490.00%5¥6648¥3,031
乐乐 休息¥8889.25%—82—2¥2950¥0
辰辰 休息¥0————0¥00¥0
当日汇总¥44,06825.39%39.90%24588.89%33¥4,43143¥31,259
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
醒醒¥16,38515.75%0.00%330100.00%14¥2,00811¥10,151
清清¥12,85626.11%0.00%35587.50%7¥1,00918¥10,687
乐乐¥10,93414.08%0.00%277100.00%8¥1,03013¥8,812
知知¥4,23225.21%0.00%11575.00%10¥1,4353¥963
灵灵 休息¥23584.81%—221—0¥01¥549
辰辰 休息¥0————0¥00¥0
当日汇总¥44,64221.38%0.00%27093.18%39¥5,48346¥31,162
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
醒醒¥8,45458.77%30.47%43690.91%8¥1,03211¥5,739
清清¥8,2109.64%32.56%284100.00%6¥7669¥5,693
乐乐¥7,23231.95%41.57%226100.00%10¥1,4877¥5,009
灵灵¥4,82321.04%32.74%15381.25%3¥4237¥2,687
知知¥4,20030.67%34.94%164100.00%7¥8307¥2,461
辰辰 休息¥0————0¥00¥0
当日汇总¥32,92037.16%34.07%25890.91%34¥4,53841¥21,588
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
乐乐¥15,21120.07%34.11%36686.67%6¥84721¥14,136
清清¥10,9318.90%35.71%226100.00%7¥9298¥7,676
知知¥9,76226.91%43.90%199100.00%6¥75511¥6,341
灵灵¥8,4899.19%31.20%208100.00%3¥4348¥6,466
辰辰 休息¥0————0¥00¥0
醒醒 休息¥-1,356335.62%—96100.00%1¥1040¥0
当日汇总¥43,03820.76%36.18%24496.08%23¥3,06848¥34,619
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
清清¥17,66710.32%32.73%419100.00%11¥1,44620¥16,297
灵灵¥9,90518.03%33.98%263100.00%11¥1,44720¥7,249
乐乐¥5,62213.11%35.00%15095.00%6¥8558¥2,814
醒醒¥4,24343.01%32.93%233100.00%5¥7436¥2,856
知知¥1,87849.00%32.94%100100.00%2¥3383¥756
辰辰 休息¥0————0¥00¥0
当日汇总¥39,31520.38%33.54%24198.25%35¥4,82957¥29,972
客服净销额退款率最终转化率客单价满意度100-200元订单数100-200元订单总金额200元以上订单数200元以上订单总金额
知知¥12,60423.10%39.00%328100.00%6¥79118¥12,806
乐乐¥9,34520.61%43.04%294100.00%7¥1,07116¥7,946
醒醒¥8,37925.91%46.15%217100.00%7¥1,02415¥5,596
灵灵¥5,80231.53%38.39%16378.57%11¥1,4748¥2,582
清清¥5,16231.94%27.78%172100.00%10¥1,4065¥2,802
辰辰 休息¥0————0¥00¥0
当日汇总¥41,29225.64%38.57%23394.74%41¥5,76662¥31,731